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Contact / Support

Where public beta users should go for account help, moderation issues, billing questions, privacy requests, and general support.

Public beta

Level Up is currently in public beta. Features and policies may change as the service develops, and material updates will be reflected on these pages.

What support should cover

Use this support channel for account access issues, moderation questions, report follow-up, payment or plan issues, privacy requests, and beta bug reports that cannot be handled inside the app.

Good support message checklist

  • Include the account email or username involved.
  • Include the page, page path, or feature affected.
  • Explain what you expected to happen and what happened instead.
  • For proof issues, include the approximate submission time and skill involved.

In-app support options

Logged-in users can also check notifications, account settings, proof history, and use Send feedback to report a problem from inside the app.

Related policies